Monday, April 12, 2010

Disney's Lessons

So what could my Spring break vacation to Walt Disney World possibly teach me about working in an authentic historic site?? After all, the kids were immediately on to it. They quickly said, "Mommy, everything here is fake."

Here's the thing. I noticed that even at Disney folks are looking for ways to create personal experiences. Their staff or "cast members" as they are called play a prominent role in leading programs, asking questions, involving the audience. Far different than my last Disney experience. It seems visitors like the personal touch. That confirms what we have been working to achieve for years-- staff, volunteers, and board members interacting with the public at programs, walking tours, and other activities. Putting a face to our communal history.

Plus we have the added bonus of a real, authentic historic site. We will soon unveil great new plans for our site to educate and enthuse our visitors. And unique new ways to give a personal and unique touch to our tours and programming-- stay tuned!

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